St. Joseph’s Care Group Testimonial

Example Testimonial Page

Message from the President Tracy Buckler

The past few years have been one of our largest periods of growth since The Sisters of St. Joseph of Sault Ste. Marie first opened St. Joseph’s Hospital in 1884. Our construction projects are certainly the most visible of our changes with the completion of Sister Leila Greco Apartments, the Hogarth Riverview Manor Expansion, and the new East Wing of St. Joseph’s Hospital (set to open in early 2018).

More important are our evolving models of client-centred care. We are continuing to advance a self-management approach to care, and we are involving our clients more closely in their own care decisions to achieve the health outcomes that are important to them. We are using technology to help overcome challenges to healthcare including the sheer size of Northwestern Ontario to bring care closer to the people we serve.

In other words, we are accomplishing our Mission of responding to the unmet needs of our clients throughout Northwestern Ontario, and improving our level of care all the time. Our current Strategic Plan: Here for You When You Need Us sets out our strategy to build upon that success through to 2020 and beyond.

After this period of rapid growth, we are focusing on the delivery of our new commitments and maintaining our excellent level of care. We are on the right track. Our staff and volunteers are proud to work at St. Joseph’s Care Group, and our clients tell us how every day our people go above and beyond expectations, and live our values of Care, Compassion, and Commitment.

We will continue to set the bar higher.

Our single most important goal is to enhance the client-centred care we provide today and ensure we continue to meet the needs and expectations of Our Clients, Our Partners, Our People, and Our Future.

Tracy Buckler
President and Chief Executive Officer

Organizational Structure

The organizational chart below illustrates the programs and services contained within each Vice President’s portfolio.



Brief Overview of St. Joseph’s Care Group

St. Joseph’s Care Group (SJCG) combines tradition and innovation in responding to the unmet needs of the people of Northwestern Ontario since 1884. We are here for our clients, offering a broad range of programs and services in Addictions & Mental Health, Rehabilitative Care & Chronic Disease Management, and Seniors’ Health across 8 sites in the City of Thunder Bay.

With over 2,200 staff and growing, we pride ourselves on maintaining our core values of Care, Compassion, and Commitment. We are recognized as a leader in delivering safe, high-quality health care and have been Accredited with Exemplary Standing, the highest level awarded by Accreditation Canada.

Our vast service area and culturally diverse client population includes many remote and isolated communities where access to specialized health services is a challenge. To meet that challenge, we find new and innovative ways to deliver care through technology and strong partnerships, and are the Northwestern Ontario regional lead for Rehabilitative Care, Behavioural Supports and Palliative Care.

Coupling research with mobilization, our Centre for Applied Health Research (CAHR) supports internal and external staff and clinicians through expertise, project consultation and knowledge translation.

Our Behavioural Sciences Centre provides service to many companies and businesses in the region through Employee & Family Assistance Programs, the provision of confidential, high-quality counseling, as well as insurance and workplace assessment services.

SJCG by the numbers:

  • Annual operating budget of just over $181 million (2017/2018)
  • Two long-term care homes totaling 656 beds
  • Two supportive housing buildings with 253 apartments
  • 224 complex/rehabilitative care and hospice inpatient beds
  • 38 inpatient mental health rehabilitation beds
  • 22 crisis and stabilization beds for withdrawal management